Steam Download Speed Stuck At

  

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The basic problem: When updating a game through Steam, I get an initial spike of network activity, then the download stops.

As displayed by Steam, the speed tapers off:

When looking at the actual network traffic, it spikes once, and then dies entirely:

Some notes here:

  • Once the download is down to 0, it stays at 0. Pausing and unpausing the download has no effect. To restart the download, I need to restart Steam.
  • Actual data is apparently received for that second, so it is not a case of total blockage. The next time I start Steam, the few MB of data I downloaded are still there. (In theory, I suppose I could get the 1GB download by restarting about 200 times...)

Now, the interesting parts: I can get a less unstable download by placing a severe throttle on the bandwidth.This way I can get a few hundred MB of data rather than about five MB. Nevertheless, it still eventually chokes.

I start the Steam client from a console. The output is rather verbose, but here's an example:

The CAPIJobRequestUserStats - Server response failed 2 line is the only one that looks promising, but searching for it hasn't gotten me anywhere.

Additional information:

  • Steam works perfectly on the Windows partition of the same machine.
  • The DNS troubles some have mentioned don't seem to be the issue - or at least, installing and restarting dnsmasq didn't do anything.

I am running Kubuntu 15.04 now, the problem was identical under Kubuntu 14.04 and 14.10. System information (as reported by Steam):

Any and all insight is appreciated at this point!

Speed
ErnirErnir

1 Answer

Turns out it was a problem solved by dnsmasq after all.

I can't tell you why it didn't cut it earlier, but on a fresh Ubuntu 15.10 install, I went through the following steps:

First, installing some libraries:

Steam Download Speed Stuck At Night

and then installing Steam. The speed displayed the same characteristics (initial spike, then nothing, as before). However, this time installing dnsmasq and restarting the service did the trick.

I consider the issue solved, although I would have preferred a solution that didn't involve a full OS reinstall.

Steam download speed map

Steam Download Speed Stuck At 1

ErnirErnir

Steam Game Update Stuck

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